Harbor Freight Recall on jack stands

Discussion in 'Lounge' started by 65restomod, Jul 7, 2020.

  1. 65restomod

    65restomod In Overdrive BRONZE MEMBER

    Messages:
    718
    Location:
    Danville,VT left NJ forever
    Here is a letter from HF about jack stands with faulty welds



    [​IMG]
    Eric Smidt, Harbor Freight Tools Founder <hft@em.harborfreight.com>
    To:
    Tue, Jul 7 at 8:50 AM

    View Online
    [​IMG]

    To the Harbor Freight Community:

    I'm writing to apologize. I often reach out to tell you about Harbor Freight's commitment to quality and all the investments we've made to deliver quality tools at the lowest prices. Your trust matters deeply to me and I'm proud of how far we've come. So when we have a product recall, it hurts.

    A few months ago, we recalled our Pittsburgh 3 ton and 6 ton steel jack stands (SKUs 56371, 61196 and 61197) due to a manufacturer's defect. We asked customers to return them and receive a gift card that could be used to purchase replacement jack stands. I felt terrible about that recall because you should never have a concern about the safety of any of our products.

    Today, I feel even worse. I'm disappointed and embarrassed because we've identified a welding defect in a small number of the Pittsburgh 3 ton steel jack stands (SKU 56373) that replaced the recalled jack stands. We're now adding these jack stands to our recall. Unfortunately, this defect wasn't discovered during the initial recall investigation. If you own these jack stands or any of the jack stands in our original recall, whether or not you have had an issue with them, please stop using them immediately and bring them back to your local Harbor Freight Store for a full cash refund or store credit (see details here).

    We have investigated all of our other Pittsburgh 3 ton steel jack stands (SKUs 56371, 56372 and 57308) as well as the Pittsburgh 6 ton steel jack stands (SKUs 56368, 56369 and 56370) and Pittsburgh 12 ton steel jack stands (SKUs 56374 and 56375) and did not find the defect. Although none of these other jack stands are being recalled, if you own any of them and have any concern whatsoever, please bring them back and we'll give you a full cash refund or store credit for those as well.

    I want to apologize to all of our customers. While we've dramatically grown our team of engineers and inspectors, and intensified our tests and inspections, I assure you that the lessons learned from this will drive further improvement.

    As the owner and founder of Harbor Freight, I want you to know that we stand behind every product we sell and that safety will always be our top priority.

    Sincerely,
    [​IMG]
    Eric Smidt
    Owner and Founder
    Harbor Freight Tools

    [​IMG]
    Harbor Freight Tools | 26541 Agoura Road | Calabasas, CA 91302 | 1-800-444-3353 | Unsubscribe
     
  2. TestDummy

    TestDummy In Maximum Overdrive SILVER MEMBER

    Messages:
    23,184
    Location:
    C'Ville
    "As the owner and founder of Harbor Freight, I want you to know that we stand behind every product we sell and that safety will always be our top priority."

    Should have said, '....we stand behind and lay under every product we sell.....'

    I have a set of jack stands that the sticker fell off of years ago. I don't know if they are Harbor Freight or not. To be safe, I'll just keep them instead of trading them in for death traps.
     
  3. 65restomod

    65restomod In Overdrive BRONZE MEMBER

    Messages:
    718
    Location:
    Danville,VT left NJ forever
    I have a set that I bought a few years ago and never took them out of the box ( still has the plastic strap around the box)
    I plan on returning them for a credit and if I need them still have a set of Black Hawks, most work is done on the lift.
     
  4. handy_andy_cv64

    handy_andy_cv64 In Maximum Overdrive SILVER MEMBER

    Messages:
    10,676
    Location:
    Seguin, TX
    I bought (well, Dad gave me the money) a pair of HF 6-ton stands back in '04, and they're still going strong. I've never felt unsafe about these stands themselves, only if I might've been using them incorrectly (only 2 or 3 times), and they're as solid now as they were when new. I'll have to share this with Joe (Landyacht), as he got a pair of 6-tonners last month.
     

Share This Page